In fact, as the CEO of Shengyun Group, Nie Yunsheng didn't need to go at all. He didn't even need to pay attention to an ordinary person's invitation.
Who are you? You posted on Weibo and asked the CEO of a company to meet you, and the CEO had to meet you?
But Nie Yunsheng still decided to go because he thought that this was a good way to further eliminate the negative public opinion.
Tolerance was a gesture and also a bargaining chip.
This complainant was also a customer of Shengyun Express. After all, he used Shengyun Express to transport the box of apples.
If Nie Yunsheng went to greet the courier, it would show that he sympathized with his employees. If he coordinated with the courier and the complainant, it would show that he was broad-minded and create a harmonious scene where the courier, the company, and the customer understood each other.
This would play a great role in eliminating the current negative public opinion.
At that time, everyone would see that this was a misunderstanding, the complainant would understand, and the courier wouldn't be punished. The two would shake hands and make peace. The CEO of Shengyun Group personally intervened in this seemingly trivial matter, but in fact, it concerned all the customers and the courier. Wouldn't they naturally have a good impression of Shengyun Express?
This was much better than continuing to aggravate the conflict.
Because continuing to aggravate the conflict might cause a backlash. Going too far was as bad as not going far enough. It was the best choice to use the current advantage of the public opinion and stop while they were ahead.
Of course, Nie Yunsheng could also ask other executives to replace him.
But he was someone who liked to show his face in public. Otherwise, he would have asked someone else to greet the courier.
Since he was the one greeting the courier, he should naturally be the one to participate in this negotiation.
The Vice CEO nodded. "Okay, CEO Nie. I'll make an announcement now. The meeting is scheduled for 10 o 'clock tomorrow morning. How many people do you want to accompany us? "
Nie Yunsheng thought for a moment. "Keep it simple. Including you, two more people will be enough. If we bring too many people, it will leave an impression that we are bullying others. If we bring fewer people, it will make us look more approachable. "
The Vice CEO nodded again. "Understood."
He was just about to leave when Nie Yunsheng stopped him.
"What happened at the Public Affairs Department today?" Nie Yunsheng asked.
The vice president hurriedly lowered his head. "It was an accident. I don't know what's wrong with the deputy director's brain, but he insisted on taking a leave of absence at a critical moment. He even bad-mouthed you in front of me about the delivery man. We got into an argument, and then he resigned."
Nie Yunsheng nodded. "En, in the future, if you discover this kind of thing early, deal with it early. Don't cause such a huge negative impact."
"Don't do it again. Go."
The Vice President nodded. "Yes."
Of course, Nie Yunsheng did not care about the specific reason for this person's resignation. He only felt that it was very disgraceful for the two of them to make a ruckus in the conference room and make everyone know about it. It was a little difficult to clean up the mess and the impact it caused was not good.
That was why he told the Deputy General Manager to deal with such things in a low-key manner in the future and to drive the person away quietly as much as possible. He didn't want the other employees to laugh at him or affect the working atmosphere.
After arranging these things, Nie Yunsheng called the driver and prepared to go home to rest.
Tomorrow, I'll meet the complainant and try to understand each other.
As long as the storm of public opinion subsided, the crisis of Shengyun Group would be over.
…
…
February 23rd, Saturday …
In Jingzhou, Tengda's special recruitment examination officially began.
Many people came from all over the country to take the examination. Although there were restrictions and the number of people was much smaller than the regular recruitment examination, the number of candidates still exceeded many people's expectations.
Old Wei, who had just left Shengyun Group, and Old Zhou, who did not apply for leave but skipped work to take the examination, were among them.
In fact, there were many situations like theirs. In many companies, people who met the requirements applied for leave from their superiors and received meaningful smiles from their superiors.
Then, on the day of the examination, both of them disappeared.
That was because many people were already in the middle management at the age of 35 and had the right to approve people's leave. However, they were also increasingly worried about their mid-life crisis.
Entering Tengda was equivalent to passing half of their mid-life crisis. Of course, they had to give it a try no matter what!
However, Old Wei and the others did not know that when they took the high-speed rail from Shanghai to Jingzhou, the person-in-charge of Upwind Logistics, Lu Mingliang, had also taken the high-speed rail from Jingzhou to Shanghai.
On the internet, the popularity of the delivery man's kneeling incident had not died down yet. In fact, it was still brewing.
That was because the person who had complained about the delivery man had posted on Weibo to invite the delivery man and Nie Yunsheng to have a talk. What's more, it was a live broadcast!
Most importantly, Nie Yunsheng had agreed!
Things had become interesting all of a sudden.
Coincidentally, it was Saturday. Many people had nothing to do. Even if they knew that this might be a show of mutual understanding, they still wanted to watch it.
Shengyun Group obviously treated this meeting as a good opportunity to wash away negative public opinion and create a positive image. Thus, they specially contacted a few live-stream platforms and organized a live broadcast.
After the live-stream, they would go to the media and publish a few news articles. That would be enough.
As for the location of the conversation, it would be a small conference room in a nearby hotel. That way, the scene would not be too big. It would seem like a show and cause the audience to feel disgusted. At the same time, it would not be too casual and give people an informal feeling.
After all, both parties still had to talk. They could not just shake hands and leave. Thus, the microphones, seats, and the like had to be arranged.
Nie Yunsheng was quite satisfied with this location. He had asked for all the details.
At that time, they would send four people. They would be Nie Yunsheng, the two vice presidents, and the delivery man. The complainant also said that he would bring one more person.
Nie Yunsheng did not object to this. After all, if it was four against one, it would be a little oppressive. It would not be a good scene. Four against two was relatively better.
At 10 am, Nie Yunsheng arrived at the small conference room in the designated hotel on time.
The scene had been set up. There was a conference table. There were four seats on Shengyun Group's side, and two seats on the opposite side. There were microphones on the table. The staff of the live-stream platform had set up the live-stream equipment, and the two people on the opposite side had also arrived.
Nie Yunsheng and the two vice presidents of Shengyun Group sat down. Nie Yunsheng and the delivery man were in the middle. The delivery man was facing the complainant, and Nie Yunsheng was facing the young man who came with the complainant.
It seemed that the young man might be the complainant's brother or friend or something.
After the staff of the live-stream platform confirmed that there were no problems with the equipment, they left so that these people could talk freely.
Seeing this scene, Nie Yunsheng was in a good mood.
It was as if he could already see the two parties shaking hands and the reporters coming over to take pictures.
However, just as he was about to say some polite words, he saw the young man opposite him handing him a business card.
"Boss Nie, it's our first time meeting. Nice to meet you. Here's my business card. "
Nie Yunsheng could not help but frown, a little unhappy.
Why are you handing me a business card?
The main characters this time are the delivery man and the complainant, followed by Shengyun Group. You're just here to watch the show. Don't tell me you think you can take this opportunity to build a relationship with me?
However, since the business card had been handed to him, Nie Yunsheng could not reject it. He could only reach out and take it.
He was just about to casually put it in his pocket and throw it away when he glanced at the name and position on the business card. Nie Yunsheng was stunned.
The person-in-charge of Upwind Logistics, Lu Mingliang!
Upwind Logistics was far away in Jingzhou and did not have a deep working relationship with Shengyun Group. What's more, the person-in-charge of Tengda's various departments was actually more low-key. Like Boss Pei, they did not show their faces much. Thus, Nie Yunsheng had never seen Lu Mingliang before and did not know what he looked like.
Nie Yunsheng's first reaction was confusion and disbelief.
The complainant had actually brought the person-in-charge of Upwind Logistics? How could that be?
Why wasn't this person-in-charge working in Jingzhou? Why did he come all the way to Shanghai?
However, who would be so bored as to play such a prank?
This was a live-stream. Wasn't he afraid of being arrested for impersonating someone in front of so many people?
Nie Yunsheng's mind spun quickly. He realized that something was wrong.
This meeting was most likely arranged by Lu Mingliang of Upwind Logistics!
It was no wonder that the complainant had taken the initiative to request a live-stream.
Logically speaking, the complainant had just been bombarded by a group of netizens and had been scolded badly. Normal people would probably delete their Weibo posts and play dead to avoid the limelight, right?
So, there was someone backing him up!
When Nie Yunsheng first heard the news, he was overly optimistic and did not consider this possibility. It was only when he arrived at the scene and saw Lu Mingliang that he realized the crux of the matter.
However, it was too late now.
The complainant was already here, and the live-stream had already begun!
If he left now, what happened in the live-stream would be completely out of his control.
What's more, it would leave a bad impression that Shengyun Corporation was guilty and did not dare to confront Upwind Logistics face to face.
Thus, Nie Yunsheng could only calm down and continue sitting calmly. He wanted to see what the other party was up to.
The Vice-President of Shengyun Corporation did not know why Nie Yunsheng's face fell after he took the name card. However, this was a live-stream, and he could not keep the silence. He quickly said, "Everyone is here. Let's get down to business.
"Actually, this matter is not a big deal. I think the key is for the customer and the courier to understand each other. After all, it's not easy for everyone. Our courier might have been wronged, but it's work after all. It's inevitable. "What's more, both parties were impulsive at times. In terms of the system, they are not mature enough …
"Therefore, we are very grateful that you can understand the courier this time …"
He was trying to smooth things over. He wanted both parties to reconcile as soon as possible. It would be best if they could shake hands, hug, and take a photo. Then, this matter would be over.
However, before he could finish speaking, he was interrupted by the complainant.
"First, I have already emphasized that my complaint is not against the courier. It's against Shengyun Corporation. You twisted the truth and forcibly turned the conflict between me and Shengyun Corporation into a personal conflict between me and the courier. You even maliciously led public opinion to attack me. I remember all these things.
"Second, I said that we should meet at the scene and talk. We should try to solve the problem and eliminate the impact. However, I never said that I admit defeat. I didn't approve of the way you handled things!
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