"What! You still haven't found the problem? " Although only 12 hours had passed, Ma Yun had been roaring in the technical department for at least an hour. Everyone in the technical department was sweating profusely. In the end, the technical department manager had to take the initiative to find Ma Yun and ask him to go out to talk.
Otherwise, these technicians wouldn't be able to work at all.
"Chairman, it's only been 12 hours. There's no need to be so anxious!" The technical director tried to persuade him. In the end, Ma Yun directly reprimanded him, "If even a department head like you has such an attitude, then we don't need to continue our business. We should all withdraw from the industry!"
"Yes …" The technical director lowered his head.
"That's right. 12 hours may not be long, but in these 12 hours, our officials have received more than 20,000 complaints."
"It's not that you don't understand. Among all the users, not all of them will come to our forum to complain after the software crashes. This proportion is only about 2.1%. "
"In other words, we received 20,000 complaint letters. That means a total of 1 million users are affected. They must be cursing us in their hearts now. They must be cursing our QQ. If they switch to MSN because of this, what should we do?"
"If you wait another 12 hours, then it will be 2 million. If you wait another day, then it will be 4 million. In less than three days, all our users will run to MSN! " Ma Yun's saliva flew everywhere. Although the technical director felt wronged, the situation was not as exaggerated as Ma Yun said.
It was certain that 1 million users would be affected, but not many of them would switch to MSN. After all, their friends were on QQ. The probability of them switching to MSN was not high.
In fact, although the scope of the bug this time was very wide, it was actually not too bad. After the QQ crash, they only needed to restart it. It would only take a minute anyway.
Although the number of times might be higher, it would crash once in an hour. The technical director felt that there was no need to be so exaggerated. His employees had been working for 12 hours. If they continued, there was a risk of sudden death.
However, Ma Yun didn't care at all. He didn't give the supervisor a chance to continue talking. He continued to stay in the technical department like a class teacher, staring at everyone in the technical department. These guys didn't even have the guts to slack off.
However, to everyone's despair, the entire technical department had already combed through all the codes of QQ 4 times, and was about to start the 5th round of combing.
Although they found a lot of small bugs, dozens of them, the bug that caused QQ to crash was never found. It was as if this guy was invisible. It was deeply hidden in the program, and it was difficult for anyone to find a trace of it.
"Ding ding ding!" A sudden ringtone sounded in the room filled with the sound of tapping keyboards. It immediately attracted everyone's attention, including Ma Yun.
"Sorry, I forgot to turn off my phone!" The owner of the phone was shocked and quickly explained.
"Then hurry up and turn it off!" Ma Yun angrily rebuked. The owner of the phone was frightened and wanted to hang up the phone. However, he didn't know if it was because of his trembling hands, but he pressed the answer button instead of hanging up. Then, the voice on the phone directly came out.
Don't get me wrong, the owner of the phone didn't turn on the speaker. It was just that the guy on the other end of the phone was too loud. Even if the voice came out from the receiver, the people around could hear it clearly.
"What are you doing? Don't you want to work anymore? " Ma Yun, who was angry and couldn't find a place to vent his anger, rushed up, grabbed the phone from the other person's hand, and was ready to smash it on the ground.
"Lao San, why does the QQ you designed keep crashing? This is the third time. What should I do?" The guy on the other end of the phone also asked in a very unhappy voice.
"It's actually the same problem!" Ma Yun raised an eyebrow and put down the phone that he was about to smash. He then tried to speak as calmly as possible, "Sorry, the owner of the phone went to the toilet. I'm his colleague. What's wrong with your QQ? Can you describe it to me?"
"Yeah, it's crashing. I was having a good chat with a friend, but it just closed on its own. This is the third time. Even the female friend that I finally managed to get to know is ignoring me!" The voice continued to complain, "I explained to her that my QQ keeps crashing on its own, but she didn't believe me. She said her computer doesn't have this problem."
"But I only bought my computer yesterday. It's installed with the latest system, and it's the original one too. It cost me a few hundred RMB, how could there be a problem!"
"Are you sure your friend doesn't have this problem?"
"She said no!"
"Then is there any other software installed on your computer?"
"Yeah, I just installed a few games like Red Alert and Warcraft. I didn't install anything else. This is a new computer I just bought a few days ago, and it's a Lenovo. It's the best brand in the country. There's no way there's a problem with my computer, it must be your program!"
"Alright, thank you for your feedback. We'll let you know as soon as the problem is solved!"
"What do you mean? You can't even solve this problem? Are you guys incompetent? You … "Before the other party could finish speaking, Ma Yun hung up the phone and threw it back to the owner.
The owner heaved a long sigh of relief. One had to know that this phone had cost him several months of his salary. If it had been smashed by Ma Yun, he wouldn't have known how to cry.
After the call, Ma Yun fell into deep thought. The key phrases from the conversation kept echoing in Ma Yun's mind.
Then, Ma Yun remembered the insulting posts he saw on the official forums!
"Go and calculate for me the proportion of users from this country in the official forum!" Ma Yun ordered the programmer beside him who was the owner of the phone.
The programmer didn't dare to delay. He immediately put down what he was doing and went to the forums to check the data. He then reported back to Ma Yun, "Chairman, of all the complaints, 32.6% are from the United States, 16.8% are from Fusang, and Europe …"
"What about the complaints from Hua Xia?" Ma Yun interrupted him when he heard the names of the foreign countries.
"Very little, less than 1%!" The programmer was stunned. He wouldn't have noticed if Ma Yun didn't ask. Hua Xia was the country with the least problems.
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