"Are we violating Microsoft's security agreement?" After receiving the lawyer's letter, Ma Yun initially thought that the letter was nonsense, but under the reminder of his secretary, he still found the lawyer to consult.
"Based on Microsoft's agreement, we have violated Microsoft's security agreement!" The lawyer looked at Microsoft's agreement for four hours before he confirmed.
This is the first time the lawyer encountered a case of violating Microsoft's security agreement, and he had to read the entire agreement.
This is only a cursory look. If he wants to study the agreement thoroughly, he will need at least ten days to half a month.
"According to the agreement, our software can only run on Microsoft's operating system and follow Microsoft's operating logic. We cannot make any changes to the system files."
"This security agreement is very detailed. Even the system patches are specifically mentioned and covered by the agreement. So, our software had indeed violated Microsoft's security agreement by deleting Microsoft's system patches. There is nothing wrong with this letter from Microsoft's lawyer!" The lawyer said softly.
After all, his words are not beneficial to QQ, and QQ is his financial backer.
"I don't know!" Ma Yun is stunned. Ma Yun is different from Ma Huateng, who majored in Computer Science. Ma Yun is an English major and does not know how to program. He only joined the Internet industry because he saw the potential in it.
That's why Ma Yun does not know about the unspoken rules of software. He does not know that a program cannot delete the system files.
Of course, Ma Yun is not to blame. There are all kinds of pirated Windows operating systems in the Hua Xia market, and there are many tutorials on how to modify the system files.
Many software have the ability to modify the system, and these are common in the market. But Microsoft had never bothered about it.
This is why Ali's senior management suggested this solution. To them, Microsoft will not care about a small system patch. This is what everyone does.
But Ma Yun and the rest did not know that this system patch is targeted at QQ, and Microsoft is paying more attention to QQ. The entire Microsoft is furious.
"If we follow the normal procedure, how are we going to solve this problem?" Ma Yun asked.
"According to the agreement, if the system causes problems with the software, the software itself should be modified to adapt to the system's parameters. Microsoft has no obligation to modify the system for a certain software!" The lawyer said softly.
"Damn …" Ma Yun's face changed. His initial idea is to modify the software to adapt to the system. But this is too slow, and it will take a long time.
Also, why is Microsoft asking us to bear the losses and modify the software for a bad, bug-ridden patch?
"Looks like we can only use some special methods!" Ma Yun mumbled to himself. "We can apologize!"
Apologizing does not cost any money. Why not apologize?!
"1,000 USD is fine too …" Although 10 million USD made Ma Yun's heart ache, it was not like Ali could not afford it.
However, deleting that little software was the thing that Ma Yun was most unwilling to do. If that was the case, wouldn't QQ collapse again?
"How about this? Help me write a reply to Microsoft. Tell them that we are willing to apologize for our mistake and pay compensation. But we hope that Microsoft can release a new patch soon to solve our QQ crash problem!" Ma Yun said.
"Yes!" The lawyer nodded. He felt that since Ma Yun is willing to admit his mistake and apologize, this case should be easy to solve. After all, Microsoft will get compensation and face!
But the lawyer and Ma Yun did not expect Microsoft to reply so quickly. Two hours after the letter was sent, Ma Yun received a reply. But the content in the reply is even more unacceptable.
First, Microsoft said they can apologize, but it is meaningless to apologize in a reply. QQ must publish a public apology in all major newspapers around the world.
Then, as for the compensation, it would be ten million US dollars, not a word less. If Microsoft does not stop the infringement, they will have to pay an additional 2 million USD every day.
In the end, Microsoft said their patch is fine, and it is QQ's operating system that is faulty. If QQ wants to solve the crash problem, it must optimize its operating system and not expect Microsoft to delete a patch that can improve the operating system's stability.
Ma Yun is speechless after receiving this reply.
A public apology in newspapers all over the world, not to mention the huge negative impact it would have on QQ, just the cost of publishing the apology would be a huge expense.
Also, Microsoft needs to know why the compensation is 10 million USD.
But Ma Yun can accept these two conditions. After all, QQ is an operating system, and how can it compete with Microsoft's operating system?
But Ma Yun is speechless when Microsoft says they are not in the wrong, and the one at fault is you. You have to correct yourself.
It was as if someone had indiscriminately slapped you and then told you that you should think about why he slapped you and then work hard to correct yourself instead of asking why he slapped you!
Ma Yun is furious, but he did not expect Microsoft to do this to compete with MSN. It's just a system problem and the United States' arrogance.
But Ma Yun's anger only lasted for a short while. He calms down and starts to think of a solution to this problem.
Here, it was necessary to praise the Huaxia people and their traditional wisdom, because Ma Yun quickly came up with a solution that he thought was quite good.
"Help me draft a sincere apology letter to Microsoft again. At the same time, tell them that we did not release this program on purpose. We apologize for our ignorance!" Ma Yun said to the lawyer. Anyway, an apology does not cost money.
Also, if the apology letter is not published on the media, no one will know it is an apology.
"Inform the Operations Department to immediately shut down the previous system push and download URL. Don't provide any more downloads to prevent others from raising the price!" Ma Yun turned around and instructed his secretary.
"Yes, Chairman!"
"But tell the people in the Operations Department to find some people to go to our official forum and specifically reply to those posts about the computer crash. Then, they will direct them to another website to download our program!"
"Oh, don't use our Chinese website for this website. Get our people to apply for a website from the United States. Also, it must be an individual application. Anyway, it must not have anything to do with us!"
"Other than that, get us to add a program in the backend to detect users. Once a user's QQ suddenly goes offline and then suddenly comes back online in an extremely short period of time, you can arrange for our customer service to add him as a friend as a normal user and chat with him. Just casually chat with him for a while and directly bring up the issue of the sudden crash. Then directly give him the forum post URL!"
"Yes, Sir!" The secretary looked at Ma Yun with admiration. Ma Yun deserved to be called the top entrepreneur in China. He had the wisdom of China's characteristics. His strategy of building one path in the open and building another path in the dark was really beautiful.
"Hmph! Microsoft can mess with me, but you don't have the ability to mess with those ordinary users!" Ma Yun scolded.
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