Huang Guangyu had always been swift and decisive in doing things.
Almost as soon as Ma Yun left, Huang Guangyu was the first to announce that Guomei's stores would completely abandon the online ordering and offline pickup model.
Immediately after Guomei, it was Suning.
Suning also said that, like Guomei, they would no longer support the offline business model.
Of course, the fact that Guomei and Suning did not support the offline pickup model did not attract much attention.
In fact, Guomei and Suning had always been Huanyu Technologies' B2C Huanyu Mall's competitors.
It was normal for them not to support the offline pickup model.
However …
No one would have thought.
At this time, Yongle also made an announcement that they would no longer support the offline pickup model.
As soon as this announcement came out, it instantly caused a lot of discussion among the industry insiders.
Everyone knew.
Huanyu Technologies had always been cooperating with Yongle Home Appliances. Moreover, Huanyu Technologies also owned 33% of Yongle Home Appliances' shares.
With so many shares, although it was not enough to control Yongle, it meant that the cooperation between the two companies would be stronger than other companies. In fact, this was indeed the case in the previous cooperation. But now, no one would have thought that Yongle would abandon Huanyu Technologies.
"What is Yongle doing?"
"Are they going to separate from Huanyu Technologies?"
"There must be something going on."
Although the truth was not revealed, the industry insiders knew.
This announcement could mean that a big show was about to begin in the near future.
"Boss Chen, Yongle announced that they will no longer support offline pickup."
Almost at the same time, Zhang Jianming came to Chen Yu's office in a hurry.
He almost could not believe it.
Why would Yongle do this?
Moreover, Yongle did not tell them anything before this.
"I saw it."
Chen Yu nodded.
How could Chen Yu not know such big news?
"Boss Chen, is Yongle not going to continue working with us?"
"That's possible."
"Then we'll have to trouble you."
Zhang Jianming paced a few steps in the office and said, "If these home appliances supermarkets don't support offline pickup, it will be a big blow to us."
"If that's all, it's not a big deal."
Chen Yu shook his head. "The point is that Yongle not only won't support offline pickup, but it's also very likely that the offline after-sales service will be suspended."
"That's the most troublesome part."
Zhang Jianming's heart sank.
Although offline pickup was important, not supported by the end of the day, it would not affect Huanyu Mall for the time being.
In fact, it was the system was supported a trustworthy system, in fact, it was supported supported Huanyu's a system.
Picking up goods offline made everyone feel more at ease when placing orders online. This increased the safety of everyone's shopping. This also made everyone gradually believe in online shopping, especially when it came to buying big appliances online. . Huanyu, Huanyu, the Huanyu's, Huanyu, in a way, Huanyu Huanyu.
They placed, they, to the place Yongle's to place place to make their home home pickup.
As for whether or not they needed offline pickup, they did not go there anymore. Wouldn't it be better to stay at home and wait for the products to be delivered?
It was fine if they did not have offline pickup, but if Yongle stopped the offline after-sales service as well, it would be a big problem.
The reason why the B2c model could be established was because …
That was, he needed absolute support from the offline world.
This support started with trust and slowly extended to offline service.
This service included transportation, storage, installation, and after-sales service.
Although Huanyu Technology was also gradually building its own transportation and warehouses … logistics and warehouses were not something that could be done just because they wanted to. It would take at least a few years for it to work.
In his previous life, Jingdong had been building its own logistics system for ten years.
In his previous life, Ali had also taken seven years to build its own Niuniao Courier.
Now that Yongle was taking drastic measures, it was a fatal threat to Huanyu Mall.
"Boss Chen, Yongle hasn't suspended the after-sales service with us yet."
"Not at the moment, but they could do so at any time."
Since Yongle could no longer support offline pickup, he could suspend the after-sales service with Huanyu Technologies.
"If that's the case, then we'll have to postpone the promotion that we're about to launch."
"We can't postpone it."
Chen Yu shook his head. "We've already advertised. We can't break our promise to the consumers."
"But if we carry out the promotion as usual and they stop our service, not only will our reputation take a huge hit, we might not even be able to ship our products out."
Without logistics support, there was no need to talk about installation.
"Don't worry."
Chen Yu was extremely surprised when he heard this news.
However, Chen Yu was not too worried.
When he was able to work with Yongle Home Appliances, he was already prepared for this.
After all, the founder of Yongle Home Appliances, Chen Xiao, was not a good person.
This guy almost caused a lot of trouble for Magnesium back then.
If Chen Yu did not take precautions when working with a guy like Chen Xiao, he would be crazy.
"Boss Chen, why don't we discuss this with the Shunfeng King?"
Without Yongle's logistics support, they could only work with other logistics and express delivery companies.
At the moment, the largest express delivery company was Shunfeng.
However, Chen Yu still shook his head.
"It's impossible for Shunfeng to increase such a large transport volume all of a sudden unless we reach a strategic cooperation with Shunfeng. But that's basically impossible. We have to develop logistics ourselves. "
Logistics was the focus of e-commerce.
If e-commerce websites did not develop logistics themselves, e-commerce websites would be strangled by logistics.
Just like how Huanyu Mall was strangled by Yongle.
Although e-commerce was an online transaction, without offline support, e-commerce was just empty talk.
"Moreover, even if we cooperate with Shunfeng, we can't solve the after-sales installation problem."
There was no after-sales alliance like in his previous life.
Chen Yu could not arrange an after-sales service station in every city in the country.
Of course, home appliance manufacturers also had their own after-sales service, so they could use them.
However, home appliance manufacturers could not cover all the locations in the country for the time being. Most of the time, after-sales service could only be provided by home appliance supermarkets.
"Then what should we do? We can't just sit here and wait for death."
"Wait for death?"
Chen Yu smiled and said, "If Yongle alone can kill us, then why are we doing e-commerce?"
"Boss Chen, do you have a way to solve the after-sales problem?"
"No."
Chen Yu shook his head.
"Uh …"
This made Zhang Jianming smile bitterly.
If he did not have a way, then he was still so stubborn. His acting skills were really amazing.
"What are you laughing at? Although I don't have a way to solve the after-sales problem, I have a way to solve Chen Xiao."
"A way to solve Chen Xiao?"
Zhang Jianming was very puzzled. "What way?"
"What else can we do? Just get Chen Xiao out of here and no longer be the CEO of Yongle."
This was the simplest and most effective way.
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