After ending the conversation with Boss Jia, Ma Huateng didn't go back to the hospital to recuperate. Instead, he went straight back to the company and began to arrange further improvement plans for the company according to the content of his conversation with Boss Jia.
Ma Huateng didn't even go home for the New Year. He devoted himself to the company's reform. Therefore, at the beginning of the next day, the brand new Taobao went online.
After the buyers and sellers of Taobao went online again, they found that all the information such as phone numbers on their pages had been hidden. This made them very unhappy. Why? Is this platform so shameless that they want to block their private contacts? It's too hateful, too shameless!
They immediately went to the customer service to protest. Then, the customer service gave them a series of prepared words with a smile. The words listed the experiences of many companies being cheated on the Internet. In the end, the customer service said that not allowing people to display their phone numbers and specific information was to protect everyone's privacy and safety.
"Taobao is a website that pays the most attention to the protection of customers' privacy. Any attempt to steal customers' privacy is a despicable and shameless behavior. We must firmly resist! At the same time, we give our customers the strongest protection! "
"Therefore, this protection will not be removed. If you are really not satisfied, you can leave the platform. Naturally, the platform will not protect you if you leave the platform. However, the platform will not be responsible for any subsequent matters!"
At this time, these companies that would protest were basically companies that had bought or sold things on Taobao. They had tasted the benefits of online business. How could they give up Taobao, the only global online trading platform? Therefore, they could only helplessly let Taobao protect their privacy.
"At worst, after one transaction, everyone can leave their contact information in private!" These sellers and buyers muttered in their hearts. Then, they received another notice from Taobao.
Taobao announced that they would invest a lot of money to build 12 logistics transit centers around the world.
Well, at present, these 12 logistics transit centers were basically in Hua Xia. Because Taobao's main business now was to help domestic companies sell their products internationally.
Therefore, the buyers were basically overseas, and the sellers were in the country. Therefore, these 12 logistics transit centers were basically at the major ports in the country, or the transportation hubs between the various provinces.
It was worth mentioning that Taobao would pay 30 million RMB to Daqian Logistics every year for these 12 logistics transfer centers. Then, Daqian Logistics would cooperate with Taobao. The cost was quite low.
After all the buyers reached a deal, the seller had to send the goods to Taobao's logistics center. Similarly, the buyer had to deposit the money owed to Taobao's account before receiving the goods. Taobao would delay the payment for the goods for 90 days!
Seeing this new rule, Taobao's merchants were about to go crazy. However, in the next second, Taobao made another announcement, which immediately changed everyone's attitude.
Taobao announced that it would establish a one-of-a-kind compensation system on the internet.
If the merchants didn't want to send the goods to the logistics center, Taobao wouldn't stop them. However, they had to sign a disclaimer agreement with Taobao. If there were any quality or financial problems after the transaction, Taobao wouldn't have to take any responsibility. The merchants deserved to be cheated.
On the contrary, if the transaction was done through Taobao and the goods were sent to the logistics center, Taobao would fully bear all the risks of the merchants.
If the quality of the goods wasn't up to standard during the transaction, the goods were short in weight, the goods didn't meet the customer's requirements, or the buyer delayed the payment, all the financial losses would be borne by Taobao. Taobao would pay all the losses of the buyer and seller.
Even if the money couldn't be recovered, at least the goods would be kept.
This rule made the merchants who wanted to quit Taobao instantly shut their mouths and pretend that they didn't say anything.
Therefore, when the new rule came into effect, Ma Huateng was surprised to find that more than 90% of the transactions on Taobao actively chose Taobao's compensation service. The resistance he imagined didn't exist at all. On the contrary, the whole Taobao was peaceful, and the traffic had greatly increased.
On the other hand, Taobao recruited a large number of local staff to carefully check all the goods sent to them. After confirming that there were no mistakes, they contacted the buyers. After receiving the payment from the buyers, the goods were sent out. The whole thing ran very smoothly for more than half a year without any problems.
But on the contrary, Taobao's profits began to rise crazily.
First of all, because the logistics had to use Daqian Logistics designated by Taobao, the business volume of Daqian Logistics increased by about 30%. According to the agreement between Taobao and Daqian Logistics, the profits had to be split in half. Taobao earned more than 100 million RMB from this profit alone.
This was nothing. Then there was the transaction service fee. Because if the customers used Taobao's compensation service, the transaction service fee had to be increased from 1% to 1%.
But even so, there was an endless stream of people using Taobao. In half a year, Taobao earned more than 50 million USD in transaction service fees.
Well, because Taobao was mainly an export service, the transactions were in USD, so the service fee was also in USD.
Although 50 million USD didn't seem like a lot, it was a good start. After all, it was still the era of the internet desert. In another ten years, it would be the era of the internet boom. God knows how much this cost would swell to an alarming extent.
Oh right, everyone knew that Taobao was Alibaba's most profitable business. In fact, Alibaba's most profitable business was their commodity trading platform, Alibaba. In fact, that was the most profitable business in the financial report.
Although the total volume of Taobao was much more than Alibaba's business platform, the profits were too thin. Alibaba's business platform made more money by charging service fees.
But logistics and service fees weren't Taobao's most profitable business. Now, Taobao's most profitable business was the real advertising space.
As long as you buy advertising space, there will be buyers coming to you. In the end, Taobao earned more than 100 million USD from advertising in half a year. It was crazy.
You've already exceeded your reading limit for today. If you want to read more, please log in.
Login
Select text and click 'Report' to let us know about any bad translation.
