The woman was stunned for a moment before she answered, "The Administrative Service Center is a comprehensive service platform built by the county and county government for the purpose of building a service-oriented government. It is responsible for organizing, coordinating, guiding, and standardizing the county's administrative examination and approval work; organizing and coordinating the county's efforts to optimize the investment environment; organizing and coordinating the county's reform of the administrative examination and approval system …"
When Li Rui heard this, he suddenly raised his hand and interrupted her. "Okay, that is to say, our Administrative Service Center has many functions and is very rich in business. It is definitely not a place to feed idlers, right? That's right. If our Administrative Service Center is useless, then what is the point of having us? We can just keep this hall and let the administrative examination and approval units move in. They can do whatever they want. If they want to work, then work. If they don't want to work, then don't work. Am I right? "
All the staff, including Zhang Jianguo, listened to Li Rui's lecture with their heads down. None of them dared to look him in the eye. They were like a group of elementary school students who had made mistakes and were being criticized by their teacher.
Li Rui continued, "But in the case of Director Mao's nephew's repeated failures to apply for a passport, how does that reflect the functions of our Administrative Service Center? Who can tell me? Director Zhang? The female section chief who complains about the Inspection Department? Who can tell me? "
Everyone lowered their heads even more. Their faces were more or less filled with shame. However, there was also a young man who stood in the inner circle. He looked unconvinced.
Li Rui noticed his expression. He pointed at him and said, "Do you have a different opinion? If you do, you can say it. I will give you an answer in person. "
The young man looked at him and hesitated for a while. Finally, he plucked up his courage and said, "County Magistrate Li, it's not that our Center doesn't care. It's that we can't control them. Those people in the window units are all big shots. They are under the control of their own units. How can we control them? We have to respect them when we talk to them normally. How can we control them? "
Li Rui nodded. He looked around at everyone and asked, "Is that what everyone thinks? Well, since no one said anything, it means that everyone admitted it. Okay, everyone was afraid of offending people because no one was protecting you. But from today onwards, as the Deputy County Magistrate who is in charge of our Administrative Service Center, I will protect you. Let bygones be bygones. From today onwards, everyone needs to change completely. Don't be afraid of offending people. Strictly follow the rules and regulations of the Center. If you offend people and get revenge, then come to me. I will stand up for you. "
Although these words were a bit vulgar, they were undoubtedly very useful. Not only did they change the atmosphere in the room, but they also built a bond between Li Rui and the staff in the center, making all the staff feel that Li Rui was on their side. Unknowingly, they had a good impression of him and trust him. Everyone raised their heads and looked at Li Rui with respect and interest.
Li Rui saw that everyone was no longer afraid and relaxed a little. He was slightly satisfied and said with a smile, "Just now, a few of my comrades said that they welcome me to guide the work of the Center. If I don't guide them, I will feel sorry for them. So now, I will guide them. If there is anything wrong, please point it out to me. Don't make me look like a 'layman leading an expert' joke."
As soon as he said this, many people's faces showed a smile. The atmosphere became more cheerful and lively.
Li Rui raised a finger and said, "If you want to do a good job, any job, there must be a clear and correct guiding method. There must also be a good system of rewards and punishments to support it. These are the basics. Now, the work of our Center is not right. I understand that the foundation is not well laid. Director Zhang, and the members of the Center, listen carefully. After this meeting, immediately go back and develop a good basic system, including the guidance of working methods and the rules of rewards and punishments. After you draft it, show it to me first. If there is no problem, we can implement it. "
Zhang Jianguo said, "Yes, we will draft it and show it to you as soon as possible."
Li Rui said to him, "Not as soon as possible, but you must draft it by today. If you don't draft it by the end of the day or if I am not satisfied, then I am sorry. You will have to work overnight to draft it for me. Don't say that I am inhumane or that I am high-handed. Half a day is enough for you to draft it. "
Zhang Jianguo did not dare to say anything else.
Li Rui looked at the woman and said, "The management needs to make changes, and the business needs to make changes even more! As the main business department of the Center, you must show the image of a main department. Show your prestige as the supervisor of complaints! Also, after this meeting, your department must develop a new working method. It must be completely different from the previous working method! I don't care how you change it, but I have a suggestion that you can follow. You must go out and be grounded! For example, you can set up a table at the entrance of the hall on the first floor. One comrade can sit there and put up a complaint sign. That person will be responsible for receiving people who are in trouble and dealing with their problems. Another example is that your department can send out three to six people, one or two people each, to inspect the windows of each unit on each floor. Once you find a problem, you will give a warning. If it is serious, you will report it to the leaders of the relevant units. These are good examples of grounded work. It is also a good way for you to perform your duties. "
The woman nodded heavily and said, "County Magistrate Li's suggestion is very good. We will definitely consider and adopt it. Please rest assured that our Complaints and Supervision Department will definitely change our working method in a short period of time. We will be more enthusiastic about the new work."
Li Rui said to Zhang Jianguo, "What I said just now is for you to draft a reward and punishment system. You can use the number of problems that each comrade of the Complaints and Supervision Department finds during their inspection as a basis. The comrade who finds the most problems every month, quarter, or year and solves them will be rewarded. They will be rewarded in terms of money and position. And those who find the least problems or eat a duck's egg will be punished. "
Zhang Jianguo wrote it down seriously in his notebook and said, "Okay, okay. I will write it down. It will be listed in the reward and punishment system."
Li Rui thought about it again. There was nothing else to say, so he concluded, "I am not here to specifically target any comrade, nor to humiliate everyone. My main purpose is to improve the working style of our center. I hope everyone will always remember the purpose of 'serving the people'! I will leave the next few days for everyone to make changes. Next week, I will take some time to come back and do some research. If I find that there is no obvious improvement, then I am sorry. No matter if it is the leaders in charge or the staff at the basic level, as long as the changes are not in place, I will deal with them one by one. If there are ten, I will deal with ten. No matter who you are, no matter what your background is, take them all down. Qiao Guodong is a living example. I hope everyone will remember this! "
Many people did not know that Director Qiao Guodong was in trouble. When they heard what Li Rui said, they were shocked. They looked at each other with a blank expression.
Li Rui did not care about these people's expressions. He turned around and walked out. He said to Gao Jianxin, "Political Commissar Gao, let's go to your Public Security Bureau's window to take a look."
Zhang Jianguo did not know if he should follow. He was a little hesitant. He chased after Ma Yuming and whispered, "Director Ma, should I follow?"
Ma Yuming waved his hand and said, "You should hurry up and do your work. County Magistrate Li just gave you a task. You must hurry up!" After he finished speaking, he nodded his head and followed Li Rui.
Zhang Jianguo did not dare to delay. He hurriedly called the team members to the small meeting room for a meeting.
The other staff members stayed in the Complaints and Supervision Department for the time being. They were discussing what happened just now.
"This County Magistrate Li is so powerful. I think he is even more powerful than the County Magistrate!"
"Yeah, I almost thought he was the County Magistrate. I have never seen such a serious Deputy County Magistrate!"
"Haha, he said that he will protect us. Is it true? Don't tell me he is just fooling us? "
"Yeah, once his term is up, he will just leave. Aren't we the ones who offended him?"
"But looking at him, he seems to be a Deputy County Magistrate …"
"What happened to Director Qiao? From what County Magistrate Li said, he has already been arrested?"
"Director Qiao is a section level cadre. County Magistrate Li is not even a member of the Standing Committee. How can he be arrested?"
Li Rui naturally could not hear these discussions. He took Gao Jianxin to the immigration control window on the second floor. He pointed at the young man in the auxiliary police uniform and asked, "Is he an official police officer?"
Although Gao Jianxin was the Political Commissar of the Public Security Bureau, he did not know the young man. He was stunned. After seeing his uniform, he shook his head and said, "No, he is an auxiliary police officer."
Li Rui questioned, "He is not even an official police officer. How can he know the procedures of applying for a passport? Even if he knows, how can you guarantee his work ability and attitude? "As he spoke, he took out his phone and showed him the short video he had taken earlier.
Gao Jianxin was a little embarrassed after watching it. He was tongue-tied and did not know what to say.
Li Rui asked again, "Why didn't you put a regular police officer at such an important window?"
Gao Jianxin said with a bitter face, "I am not too sure. It should be a regular police officer who is in charge of this window. Maybe he is not here today, so he asked the auxiliary police officer to look after it."
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