It was similar to Li Rui's incognito visit. Even though Zhang Jianguo, the deputy director of the center, was accompanying him, the workers at each window were still the same. Some were playing games on the computer, some were chatting on WeChat, and some were playing cards in groups of three or four. Compared to these behaviors, those who were drinking tea and reading newspapers were considered to be very professional.
After a big round, Li Rui's face was clouded. He thought to himself that it was all thanks to Director Mao's phone call. Otherwise, he wouldn't have been able to come to the center in such a short period of time and wouldn't have been able to discover these serious problems. If these problems were allowed to continue, there would definitely be all kinds of problems in the future. At that time, some people with ulterior motives might push the responsibility to him. He came to Shuanghe to achieve results, not to be a scapegoat.
"Director Zhang, tell me right here. How should we solve the problems at each window in the center?"
Li Rui asked Zhang Jianguo with an ugly expression. At the same time, this question was also a test for him. He wanted to see if he had the ability to take over as the director here.
Zhang Jianguo said slowly, "There are a lot of problems in the administrative service center. If these problems aren't corrected, it's very likely that in the future …"
Li Rui was slightly disappointed. He interrupted in a cold tone, "Don't talk to me about this. What I'm asking you now is, do you have any methods to solve these problems?"
Zhang Jianguo said as if he was reciting a script, "Yes, I do. Next, I will strictly follow the rules and regulations of the administrative service center and strengthen the management of each window unit. At the same time, I will supervise the complaints and investigations department in the center and strengthen the attendance, supervision, complaints, and evaluation of the workers at each window unit. I believe that with these two approaches, the efficiency and style of work in the center will have a significant change. "
Li Rui frowned and asked, "How many people are there in this complaints and investigations department?"
Zhang Jianguo thought for a while and said, "Seven. One section chief, two deputy section chiefs, and the rest are all ordinary cadres."
Li Rui's frown deepened when he heard that. A department that was in charge of complaints and inspections actually had seven people. The staffing structure was too bloated. Wasn't two people enough? "Alright, since there are so many people, bring me over now. I want to see the results of the previous work of this department and see if they really played the role of an inspector."
Zhang Jianguo did not dare to refuse. He nodded and said, "Okay, County Magistrate Li. Please come with me."
The three of them climbed the stairs from the third floor to the fourth floor. After walking for a few dozen meters, they arrived at the entrance of the complaints department. The office door was tightly shut.
Li Rui saw that Zhang Jianguo was about to open the door. He guessed that Zhang Jianguo would call out to the staff in the department to welcome him, so he pulled him back and said, "I'll open the door." After saying that, he rushed forward and twisted the doorknob to open the door.
"Of course we're going. How can we not go? We all live in the county and know each other. It wouldn't be appropriate if we don't go. No matter what, we have to have a share."
"How much are you going to contribute … Just thinking about it makes my heart ache …"
After the door opened, there was the sound of a man and a woman talking. They seemed to be chatting.
Li Rui didn't mind it. Civil servants didn't always have work to do during working hours. When they weren't working, or if they could ensure the progress of their work, it was acceptable for them to chat a little. Looking around, he saw that the room was divided into an inner and outer room. There were three desks in the outer room, and there was a staff member sitting at each desk. There were men and women, and the three of them had nothing to do, so they were chatting happily. There were only two desks in the inner room, and there was a computer on each of them. The young man on the outer side was playing games on his phone, and the middle-aged woman on the inner side was busy with her computer. There was also a single bed by the wall with a quilt folded on top of it.
When Li Rui entered the room and saw this scene, he was very unhappy. There were a total of seven people in the Inspection Department, and now only five of them were there. Among the five, only one was working, and the other four were chatting. This job was very easy. No wonder everyone wanted to take the civil servant exam.
Zhang Jianguo followed him into the office. He saw that his subordinates were not behaving well. His expression was very ugly. He coughed and said, "Our administrative service center's supervisor, County Magistrate Li, has come to the center to guide the investigation work. Everyone, quickly get up to welcome him!"
When the five people in the inner and outer rooms heard this, they hurriedly stopped what they were doing. The three people in the outer room stood up. The two people in the inner room came out to welcome Li Rui.
Li Rui asked the woman who was busy with her computer in the inner room, "I saw a computer on your desk. You should be the supervisor of this department, right? What were you busy with just now? "
The woman nodded and said, "County Magistrate Li, I am the section chief of this department. I was doing the office report just now. Welcome to my department to guide the work." When she spoke, her expression was calm and even a little proud. It was as if it was a very honorable thing to be found out by Li Rui.
Li Rui saw through her thoughts and said, "It is natural for you to work during office hours. But looking at your department, I have to praise you. Because you are the only one working. But tell me, do you deserve praise?"
The woman's expression was a little unnatural. She slightly lowered her head and said, "It is not worthy of praise. This is what I should do."
Li Rui snorted and said, "You still know? But I have to tell you that not only do you not deserve praise, I also have to criticize you. How did you become the section chief? Your four subordinates are either chatting or playing with their phones. As the section chief, you don't care about them at all. You can't even manage your department well. How can you be in charge of the complaints and inspections in the center? "
Ma Yuming, who was behind him, was sweating profusely. He thought that his boss was not in a good mood today. Well, he was picking on whoever he could find. From the administrative windows downstairs to the unit leaders like Niu Jin and Gao Jianxin, then from them to the central leaders like Qiao Guodong and Zhang Jianguo, and finally to the head of the complaints and inspections department. Ma Yuming found fault with everyone and criticized everyone. It was an eye-opener for him to follow Li Rui. He did not know that a county leader could be like this. But then again, the people in the administrative service center were too outrageous. If he did not punish them severely, it would not change the situation at all.
The woman was ashamed and wronged by Li Rui's criticism. She muttered, "How can I not care? There is no official work in the department. Everyone is usually very free. Besides, each and every one of them … … "She could not continue and helplessly pursed her lips.
Li Rui reprimanded, "What do you mean? Finish your sentence. "
The woman heard Li Rui's unkind tone and knew that she had to perform well today. Otherwise, she would not be able to continue being the section chief. Although the people in the department were not to be trifled with, they were still far from being Li Rui. She would rather offend all the subordinates in the department than offend the leader. She lowered her head and said, "Each and every one of them has a strong background. I can't control them."
Li Rui secretly nodded. He was afraid that this was the real reason why she did not care about her subordinates. The so-called "there is no official work in the department" was completely an excuse. A small county was not like a big city. Everything needed to rely on connections. Even if it was to work in the county government, or to be a civil servant, it also needed connections. It could be said that there were very few people who worked in the government departments who did not have a strong background. Those departments that were rich in benefits, such as the Electricity Bureau and the Tobacco Bureau, had been controlled by the leaders' children for a long time. Ordinary people would not be able to get in even if they sharpened their brains. He instructed Zhang Jianguo, "Call all the cadres and staff in the center over. I want to hold a meeting here."
Zhang Jianguo nodded and quickly walked out of the office to call for people.
Li Rui then said to the woman, "Show me the results of your department in the past year."
The woman blushed and said embarrassedly, "No … no results. It is very difficult to receive complaints."
Li Rui sneered, "Is it because you can't receive complaints? Or is it because you people are not down-to-earth and do not communicate with the people who come to work?"
The woman said shamefully, "County Magistrate Li, you are right. It is … it is because we lack enthusiasm. We do not take the initiative to communicate with the people who come to work. We do not truly understand the purpose of serving the people. We … we promise that from now on, we will actively correct ourselves and will not make similar mistakes again."
Li Rui looked at her a few times and then looked at the other four people in the department. His eyes swept across their faces one by one. They all lowered their heads shyly.
After waiting for about three minutes, Zhang Jianguo brought the other six or seven officers to the complaint inspection office. With so many people in the small office, it immediately became crowded and the atmosphere became more oppressive.
Li Rui asked them to stand in a circle around him and then said earnestly, "Just this morning, I received a complaint from a director of the Provincial Transportation Department. Only then did I know that our Shuanghe County Administrative Service Center has lost face in the provincial capital. Although his purpose is not pure enough, the problem he exposed is unavoidable. His nephew wants to go abroad to study and apply for a passport. He has been here for a week, but he is still not on the right track. Until now, he still lacks the materials. Of course, the passport application window is partly to blame. I will talk to Political Commissar Gao about this later, but it is also our Administrative Service Center's responsibility."
He paused for a moment to give everyone time to digest what he said. After a while, he said, "I want to ask everyone here. What is the purpose of the Administrative Service Center's Management Committee? Is it to support idlers like you? "
No one said a word. The office was silent.
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