"Oh my god, this service is so good."
"Hot Pot Beauty deserves its reputation."
"I'll come here again next time."
The diners who came here because of its reputation felt like they were in God's hands and were extremely happy.
Some customers were so touched by the service in the store that they were about to cry.
For example, this customer who was celebrating his birthday today.
He had never had anyone to celebrate his birthday with. Today, he came to Hot Pot Beauty because he wanted to celebrate his birthday alone and eat hot pot.
However, when Hot Pot Beauty waitress Shen Yue learned that this customer's birthday was today, she specially bought a cake for this customer from the cake shop next door, lit candles for him, and sang a birthday song. This service not only touched the customer who was celebrating his birthday today, but also touched the other customers who ate hot pot that day.
Of course, behind this was another big reward from the Hot Pot Beauty's morning meeting.
"Shen Yue, why did you think of buying a cake for a customer today?"
"I saw that he was in a bad mood, so I chatted with him for a while. Then I knew that it was his birthday today, so I bought him a cake."
"Good, good, keep it up."
"Boss Chen, where's the reward?"
"Okay, I'll reward you with 1,000 yuan."
Chen Simian endured the pain in his heart and took out another 1,000 yuan to reward Shen Yue.
Other colleagues also said, "Boss Chen, Boss Chen, we also celebrated a customer's birthday. We also need a reward."
"That won't do."
Chen Simian shook his head. "Only the first employee who created a new trend can get a reward. The second employee won't get a reward."
"Boss Chen is so stingy."
Everyone was a little depressed.
Although they said so, they were just saying it.
If the second employee who followed the trend was also rewarded with 1,000 yuan, Hot Pot Beauty would go bankrupt in minutes.
"Today's reward has been honored. Everyone, continue tomorrow. By the way, all service rewards will be part of the usual service in the future. That is to say, an employee celebrated a customer's birthday creatively today. We must keep this birthday tradition in the future. Yesterday, Yuan Mei gave the customer a rubber band. This project will also be kept in the future. "
"Boss Chen, but what if I don't have a rubber band?"
"Don't worry, the restaurant will stock it in the future."
"Okay, the meeting is over..."
Chen Simian announced the end of the meeting.
Even though he knew that this kind of service was offered with a huge reward.
However, what Chen Yu said was right. With a lot of money, there would be brave men.
There were many unexpected and wonderful services that were displayed among the group of employees.
On the other hand, this also allowed the hot pot beauty's service to reach a higher level.
After all, the service in the past was standardized, which meant that the next customer would receive the same service.
But things were different now.
Now, not only was it standardized, but there would also be more personalized services from time to time.
Especially this kind of personalized service. Even if these personalized services didn't appear all the time, as long as they appeared, it would definitely be unforgettable for the customers.
For example, in the past few days, there had been a lot of posts about hot pot beauty on various forums on the Internet.
"Brothers, have you heard of a hotpot restaurant called Hotpot Xi Shi in Shencheng?"
"I don't know. Is this hot pot restaurant very famous?"
"Famous? Of course, it's famous. Almost everyone in Shencheng knows about this hotpot restaurant."
"So awesome. Is this hotpot restaurant delicious?"
"The taste is not bad. But they are not famous because of the taste, but because of the God-like service."
Some diners who had experienced the service of Hotpot Xi Shi Shi still couldn't forget it and said from time to time.
"Oh, it's service. I know. The service of Reserve and Little Sheep is also good."
"Reserve and Little Sheep have no damn service. They are all copied from Hotpot Xi Shi Shi."
"That's right. What's more, they don't copy it well. They only copy the surface. I'm dying of laughter."
"Those who say that Reserve and Little Sheep are good can go to Hotpot Xi Shi Shi to experience it. I'll let you really feel what it means to say that the customer is God."
Inadvertently, the reputation of Hotpot Xi Shi Shi rose to a higher level.
Not to mention many people in Shencheng who knew it, even some friends who were not in Shencheng knew that there was a very famous hot pot restaurant in Shencheng called Hotpot Xi Shi Shi. If they came to Shencheng, they must go to Hotpot Xi Shi Shi to experience it.
…
"Chen Yu, your move is too awesome."
"What move?"
"The reward mechanism for innovative service."
Shen Yue held 2,000 yuan in her hand and counted them one by one in front of Chen Yu. "Look, I've earned more than 2,000 yuan in these two days."
2,000 yuan in two days. Even if Shen Yue's family was well-off, she was still a little excited.
However, she was more excited about the new reward mechanism in the restaurant.
According to this mechanism, Hotpot Xi Shi Shi Shi Shi not only beat the other hotpot restaurants that copied it, but also made the reputation of Hotpot Xi Shi Shi higher. The most important thing was that she also made a small profit. This was simply killing three birds with one stone.
"2,000 yuan in two days. This is faster than robbing."
Chen Yu also felt a little distressed. "I'm thinking whether to take back such a reward."
"How dare you."
Shen Yue stared at Chen Yu and said, "Don't be a wastrel. This mechanism is the core competitiveness of your Hotpot Xi Shi Shi Shi."
"Core competitiveness? The core competitiveness of my Hotpot Xi Shi Shi has been seen by you. I think you want to change the way to cheat money."
"I'm not cheating. I earned it with my own strength. If you take it back, the other shops will definitely chase after you. "
"Don't worry, I'm just saying."
Chen Yu smiled.
He wasn't someone who couldn't bear to part with a few thousand yuan.
Although this reward system was a little ruthless, ruthlessness also had its benefits.
Didn't all kinds of innovative services come out?
Of course, with such a ruthless reward system, sometimes the shop would reward thousands of yuan a day.
In extreme cases, the shop would even award tens of thousands of yuan a day. Just the reward alone would make the shop lose a lot of money.
But it didn't matter. Hot Pot Beauty didn't think about making money for the time being.
As long as he made a name for himself, he would be able to make money as fast as a copier in the future.
…
After rushing back to school with Shen Yue, Chen Yu returned to his dorm.
As soon as he stepped in, Yang Bin said to Chen Yu, "Chen Yu, did you just come back from the store?"
"Yes."
"Your hot pot restaurant is on fire again."
"Oh, really?"
"Yes. Look, there are promotional posts about your hot pot beauty on the Internet."
"Oh, where are they?"
Chen Yu went up.
"Here, take a look."
Yang Bin pointed to the posts on several forums on the computer screen, "Here, here, and here."
"Shencheng City Forum has the most posts about hot pot beauty."
"Some other places also have them."
After clicking on several web pages, Yang Bin said.
"It seems that our hot pot beauty is really famous."
Chen Yu was also a little excited.
He didn't expect that a group of customers would actually post their experience in the hot pot beauty on the Internet.
No wonder the shop was full again in the past few days. After waiting in line, there was another line.
"In this way, I can continue to promote it on the Internet?"
The core competitiveness of Hot Pot Beauty was the good service.
However, service alone was absolutely not enough.
If he wanted to surpass them in the hot pot industry.
If he wanted to make a real name for himself in the catering industry.
In that case, he would have to resort to even more means.
The Internet was the best publicity position for Hot Pot Beauty.
Staring at the screen, Chen Yu made a decision.
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