The call went through very quickly. Lin Canrong probably did not expect Boss Pei to call. He sounded a little uneasy. "Boss Pei! Do you have any instructions? "
As if nothing had happened, Pei Qian said, "Nothing much. I just wanted to ask if there have been many customers at Ming Yun Private Kitchen recently."
Lin Canrong did not answer immediately. He looked a little embarrassed.
It was not a question of whether there were many, but whether there were any …
Since the opening of Ming Yun Private Kitchen, apart from hosting gatherings for Tengda's employees and Zhang Zuting, it had not received any other customers.
That was very normal. There was no publicity, no exposure, and naturally, no one would come to eat there.
Some Tengda employees had mentioned Ming Yun Private Kitchen to their friends, but it was remote and far away. It would be difficult to find them without a guide. Most people did not want to go back and forth. Moreover, Tengda's employees had just eaten there. They did not want to pay for a second meal at their own expense.
Thus, there had been no customers recently.
Although it would make him look incompetent, Lin Canrong thought about it and decided to tell the truth. He could not lie to Boss Pei.
Boss Pei was a prophet. Lying in front of him would result in serious consequences.
"Boss Pei, we have not received any other customers recently. I need to reflect on this. I think we did not do enough publicity for the private kitchen. I'll arrange for more publicity … "Lin Canrong took the initiative to take the blame.
Pei Qian quickly interrupted him. "No, no, no, no. That's not what I meant.
"You're doing very well now. Your main task is to provide the best food and service. You don't have to worry about things like advertising."
"This time, I'm calling to emphasize a few issues."
"There should be a small number of customers coming to Ming Yun Private Kitchen in the near future. You must explain to all our service staff the following things to take note of.
"First, do not allow customers to take pictures.
"Second, do not over-explain.
"Third, do not make exceptions for anyone.
"Do you understand?"
Lin Canrong, "Er …"
Obviously, he did not fully understand.
Pei Qian gave a few more simple explanations. 'Do not over-explain' meant that if customers asked why they did not have so many ingredients and why they had to make reservations in advance?
The service staff could just answer that these ingredients were very precious and had to be transported from other places. There was no need to explain in detail why these ingredients were precious or where they had to be transported from.
Or customers might ask, "Why is your restaurant's food so much more expensive than other places?"
The waiter could simply reply, "Because we used better ingredients and provided better dining environment and service." There was no need to explain in detail how the ingredients were better or what advantages the dining environment and service had.
In short, don't show off too much.
As for "not making an exception for anyone", it meant that even if a big boss came and was willing to spend a lot of money to fill in the seats, he would have to make an appointment like everyone else. Similarly, the waiter could not explain too much to him.
Of course, this did not mean that the service was bad.
Just do what you should, but don't explain too much about these superficial things.
"Do you understand?" Pei Qian asked again.
Lin Canrong, "Er … I understand, Boss Pei. I will definitely strictly adhere to this requirement. "
Pei Qian was very satisfied that Lin Canrong did not raise any unnecessary questions.
He exhorted a few more times to report to the higher-ups immediately if anything happened. Then he hung up the phone.
On the other side of the phone, although Lin Canrong did not ask any questions, he was still deep in thought.
What did Boss Pei mean by that?
Could this be the legendary "marketing without explanation"?
No matter what the customer asks, he doesn't explain?
His attitude was like "Just eat, why do you have so many questions?"
Of course, his attitude could not be so stiff. What Boss Pei meant was that the waiters had to serve the customers as if they were serving God, but they would not answer every question in detail.
This was completely different from Lin Canrong's usual understanding.
It felt a little inappropriate!
Misunderstandings between people had to be resolved through communication. If the customer was dissatisfied with something, the waiters had to try their best to explain in detail so that the customer would fully understand.
If they just smiled and laughed, it might aggravate the misunderstanding.
However … Boss Pei's requirements were very clear. He even specially called to remind them. It was enough to show that this matter was very important.
"Forget it, Boss Pei must have a deeper meaning. Don't think too much.
"Just follow Boss Pei's instructions.
"Wait, how did Boss Pei know that there would be customers coming soon?
"Oh, Boss Pei must have thought of other ways to advertise. No wonder he told me not to worry about publicity. "
Although he could not guess what Boss Pei was thinking, Lin Canrong felt that Boss Pei seemed to be very confident. It was as if he had already arranged everything for the future.
It's good to have such a leader!
Lin Canrong relaxed and prepared to give the waiters a boost of adrenaline.
…
…
At night, Pei Qian had already returned to his residence.
He tidied up the remains of the dismembered camera on the table, edited the video slightly, and was ready to publish it.
The number of fans on Hardcore Reviews' account was increasing. Although the growth rate was average, the current situation had already exceeded Pei Qian's expectations.
All in all, he had achieved his goal!
Now, even if Lin Chang thought about it, he would not think that Boss Pei had taken the money without doing anything.
After looking at the netizens' lame bullet screen comments in his previous videos, Pei Qian began to think about his next plan.
The two games were definitely the most important.
Bloody Battle Song: The Powerful Version was being developed much faster. The advertisement had already been filmed. At the beginning of the next month, which was about ten days later, they should be able to start advertising and testing it.
Repent and be Saved still had more than a month to go.
On top of that, he had to pay more attention to Ming Yun Private Kitchen. He could not afford to screw up.
As for Zhongdian Chinese Network, Upwind Logistics, Fei Huang Workspace, and the others, he did not have to worry too much about them for now. The first two were steadily incurring losses, and the latter was the same no matter what.
The good thing was that Pei Qian had expanded his business. He was spending money much faster now.
Now, all the Upwind Courier stations were on the right track, especially in the areas that Pei Qian frequented. Deliveries could now be made to his doorstep.
Of course, it did not matter if people did not want to be delivered to their doorstep and insisted on picking up their own items. The Upwind Courier stations served a small area. If people called and requested not to have their items delivered to their doorstep, Pei Qian could just wait for the customers to pick up their items.
Pei Qian pondered. Whether he could make a loss this time depended on Upwind Logistics.
Although the other businesses looked stable, who knew which one would suddenly explode?
If he could stabilize Upwind Logistics, he could open a few more Upwind Courier stations and hire more delivery men when the other businesses suddenly ran into trouble. Then, he would be able to control his profits.
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