Chapter 1735
Words:571Update:22/07/02 20:14:41
Recently, I've been moving houses for the past few days. I'm about to die from anger at the telecommunications company. The telecommunications company is the most disgusting company I've ever seen. They're so arrogant that they have no bottom line.
When I brought my equipment to cancel the old network, they threatened me that I would have to pay a lot of penalty fees before the contract expired. Not only would they not refund the money, they would also have to pay a penalty fee. This is the consumer environment in 2018, and it's even in a place like Shanghai.
Then, they suggested that I move my equipment. If I want to move my equipment, then so be it. It seems like I can save some money. What can a poor person say?
However, it's been a few days, and no one from the business office came to contact me about moving my equipment. I called customer service three times, and the first one said that it would take three days to move my equipment, and they would try their best to help me hurry up.
There's no internet for three days!
They called on the same day that they installed the new broadband, and came to install it the next day.
I'm moving my equipment, so I can only accept it.
On the third day, I called to ask, and a customer service said that there was a problem with the order, and it wasn't submitted successfully.
I said that I've already paid the money, and if it really doesn't work, I'll file a complaint. The customer service said in a very disdainful tone, "You want to file a complaint, right? I'll help you file a complaint …"
I was half dead from anger. After a few hours, I calmed down and asked the customer service on the public account.
The customer service repeated the same sentence over and over again. When the staff called to make an appointment, I asked them why no one contacted me. They said that it wasn't their number ten thousand that was in charge of contacting me, and they didn't know the specific contact time.
I said, "Then I won't move my equipment, and I don't want to return my equipment. Just help me stop it, and I'll just throw it away. Then, they asked for a penalty fee.
Penalty fee. If you don't want the thing you sold, and you want to throw it away, you have to pay a penalty fee. "
This is a telecommunications company!
A telecommunications company that has lived for so long, and I can foresee that it will live for a long time in the future.
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